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发现连不上,再一看邮箱好几天了。
ProviderService <[email protected]>
周六 2020/11/7 10:37
Dear Mr. ---
We experience the outage of one of our server. Our engineers already work to solve the problem.
Following services are effected by the outage:
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Please excuse any inconveniences caused. We'll follow up when the problem is solved.
Sincerely,
ProviderService.com
ProviderService <[email protected]>
周六 2020/11/7 16:36
Dear Mr. ---
unfortunately, the node your VPS mentioned below is hosted on crashed at 8:55 am. We've rebooted the system
but unfortunately the storage system does not become available any more. Thus it's necessary to reinstall your VPS
on a new node and to restore the data from your local backup.
Your VPS will automatically be recreated on a different node when you start the process from our customer portal.
We're very sorry for the circumstances. Our engineers work to recover the data from the storage system. The process
of analyzing the situation, identify the root cause and to recover the data, if possible, might take several days.
Following services are affected:
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Please excuse any inconveniences caused. We'll follow up as soon as more information becomes available.
Sincerely,
ProviderService.com
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