Sorry for the late response. I can see you have not waited for us even a day for the sales and billing issue and directed disputed via payment gateway, kindly close the chargeback and we will refund the amount from our side since it is under money back guarantee.
We also wanted to help you out with the migration/change the IP address and increase the network speed, but we did not get a chance to serve at all.
Awaiting for your response.
Thank you for your business. If you have any further inquiries, feel free to follow up with us.