关闭lycamobile的语音信箱

steffee

之前看有mjj说官网可以发邮件关闭语音信箱，由于口语太差，就用邮件试了下，貌似成功了。经历整理如下：

1. 官网的help里面contact us里填相关信息。

      https://www.lycamobile.us/en/help/contact-us/

2. 晚上收到客服邮件说需要提供以下至少3条security questions，貌似最后一条是必须的？

    SIM card number:
    PUK number:
    Any 2 frequently dialed numbers: （任意2个经常拨打的号码）
    Last top up date/amount:（上一次充值的时间，金额）
    Date of birth (Required):（出生日期，之前在官网注册时填的）


过了一会收到客服邮件，貌似成功了。
Thank you for your email and passing the security questions.
We are happy to assist you in regards with deactivating your voicemail.
Further to your email, we would like to inform that we have successfully disabled your voicemail.
We advise you to restart your handset.

有需要的MJJ可以试下。

中秋节

晚上直接在官网找在线客服关闭一下就行了 五分钟的事！我贴下我和客服的对话吧希望帮到你们：
[India] Welcome to Lycamobile customer support, how may I help you?

[India] Good day, My name is Priya. How may I help you?

[Liqiang Zhao] Hi. I want to closed my voicemail because I don't use it.

[India] Surely, I will help you with that.

[Liqiang Zhao] What information do I need to provide?

[India] Please dial *185# from your Lycamobile number to cancel the voicemail.\

[Liqiang Zhao] I tried. But it's not possible.

[Liqiang Zhao] My number is:

[Liqiang Zhao] Can you close my voicemail?

[India] Sure.

[India] Please help us with the below details to access your account and assist you further Lycamobile number 4 digit Customer Identification Pin (CIP Code) number: PUK number (8 digit number printed on the SIM card holder from where you took the SIM card out):

[India] Please contact our customer service number by phone 1-866-277-3221 or 1-845-301-1612 or from Lycamobile 612. One of our executive will assist you in this regard.

[Liqiang Zhao] You mean: do I need to tell you the pin code and the puk code?

[India] Yes, you are correct.

[Liqiang Zhao] Hold on.

[India] Okay!

[Liqiang Zhao] pin：

[Liqiang Zhao] puk：

[Liqiang Zhao] Okay?

[India] Thanks for the details. Please stay online for a minute.

[Liqiang Zhao] ok

[India] Your voicemil service has been deactivated successfully.

[India] Is there anything else I can help you with today?

[Liqiang Zhao] Great. thank you so much.

[India] You're welcome. Thank you for contacting Lycamobile Web Chat, have a nice day!

[India] All Agents have left the conversation

thx

最后一条不是必须吧。回我的邮件没列出这一条。可能要求关闭的人多了才加的

leassy

关闭了有什么好处

simon1974

lycamobile 客服是否有中文的，google上搜，说貌似他家可以提供中文客服。

simon1974

楼主好人做到底吧，把发过去的邮件内容在这里贴一下

steffee

leassy 发表于 2018-9-18 09:36
关闭了有什么好处

免得关机的话，语音邮箱扣费。。。0.49刀一次

王百万

楼层是不是出一波 卖卡的了

leassy

steffee 发表于 2018-9-18 11:11
免得关机的话，语音邮箱扣费。。。0.49刀一次

卧槽那么黑，我也去退了

bairui

发了邮件 很久都没有人回复