还是奉劝，少去争议PP-美国VPS综合讨论-全球主机交流论坛 - 手机版

1^# loveminds
收藏 2018-6-2 08:07:18

最近想转入一个域名，正好想到Dynadot之前有没用完的券，所以就他了
但是我进去充值不够的余额发现始终是Processing没到账，就去联系Livechat
然后Livechat说给PayPal账户邮箱发了验证（我倒...那是5年前的旧域名）
我回复客服说我把PP邮箱改一下重新支付一单，他同意并说第一单标记退款
结果第二笔充值成功了好久没收到退款，我再去开Livechat显示已经离线
跑去PP就第一单争议说没有收到（写的很明确，是第一单，不涉及其他）
今天起来一看结果始料未及，两单都被退款而且Dynadot账户被停用
现在继续和他们撕，看他们是否同意恢复账户然后我再重新支付一次

引用: Dynadot May 31 2018 5:03pm
Looks like there was an email sent to the email address associated with the PayPal account. Can you please reply to that email?

You May 31 2018 5:06pm
but the PayPal email domain is expired for years ago...

Dynadot May 31 2018 5:06pm
We have to be able to verify the PayPal account. The only way for us to do that is by email.

Dynadot May 31 2018 5:07pm
If you do not have access to the email address used for the PayPal account the order may be cancelled.

You May 31 2018 5:09pm
Why Uniregistry and Namecheap are so large and respectable because they believe in customers instead of looking for unreasonable reasons to suspect customers

You May 31 2018 5:10pm
OK plz cancel the pending order and refund then we pay again with another PayPal

Dynadot May 31 2018 5:12pm
Okay, I have requested that the order be refunded to the PayPal account.

来自 4# loveminds
2018-6-2 08:15:45

Hello:
We have Change in account twice, first time cause the PayPal email is expried so we didn't received verification, so I have change second with changed PayPal email, then your support said the first invoice could be refund but no, so I have PayPal dispute for the FIRST ORDER, ONLY FIRST, WE HADN'T ANY DISPUTE FOR THE SECOND ONE, BUT WHAT SURPRISED ME WAS THE ACCOUNT IS CLOSE THEN TWICE IS REFUND
Years ago First contact is give me a good impression that rapid response, nice support and attractive offers, but now dynadot has fallen into this, ALWAYS BUSY LIVECHAT, SLOWER VERIFICATION, ROUGH SOLUTION. I don’t know how other users will accept this solution JUST LIKE POINT TO THE DOOR, but we only want transfer for the domain simple and don't waste the affiliate coupon from a partner, but your rough attitude make me feel uncomfortable
So, If You Can is it acceptable for resume the account (with original $5 coupon) then I have charge for $5 again for the second verified PayPal account?
Yvonne at LunaDream Foundation

现在我这样子怼回去不知道他们会怎么回复

来自 13# loveminds
2018-6-2 10:36:16

本帖最后由 loveminds 于 2018-6-2 10:52 编辑

引用: Kvm 发表于 2018-6-2 09:23
敏姐不要怂，继续干。

回复来了，果然Dynadot不太友好，和Namecheap和Uniregestry的处理态度完全不一样
所以还是尽量尽量不要去争议...等不及就耐心等好了...不是所有服务商都那么和善友好
换做是我的话大概会给通过，虽然敏敏也没什么涵养但是至少也会体谅下对方

引用: Hello,

Unfortunately we won't be able to accept any orders for this account.

Best Regards,
Nina Wang
Dynadot Support Team

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