NYC Network (Reported)Critical
Affecting System - NYC
12/26/2024 19:11 Last Updated 12/26/2024 21:15
We're investigating a network outage in NYC.
Update -- we are waiting for our remote hands request to be completed by the datacenter.
Update #2 -- network was brought back online twice but did not stabilize. Unfortunately, due to the timing (holidays season & midnight) we are awaiting a more experienced tech to be sent to the datacenter to perform further troubleshooting. We're also preparing a contingency plan.