Due to this matter, I have compensated your account 2 months.
We sincerely apologize for this inconvenience, and appreciate your understanding in this matter. We are implementing a new large nas backup cloud to allow us to protect our customers data, and prevent future data loss. If you have any other questions do not hesitate to respond back!
Regards
Alex T.
DirectSpace Networks
Registration Date: 12/27/2010
Product/Service: Linux Virtual Servers - DSVPS1
Domain: XXX.COM
IP Address: 69.163.xx.xxx
Operating System: CentOS 5 64bit
Payment Method: PayPal
First Payment Amount: $2.00 USD
Recurring Amount: $2.00 USD
Next Due Date: 07/02/2012
Billing Cycle: Monthly
Status: Active