I am sorry but refund to Alipay is impossible. In other words, Alipay support only direct refunds but refunds using Alipay payment gateway can't be issued. We can offer you refund only to Host1Plus Credit Balance.
If you accept this offer, please submit immediate service cancellation from your Client Area and contact us again. How submit service cancellation request you can read here: http了s://support.host1plus.com/index.php?/Knowledgebase/Article/View/1260/9/how-can-i-cancel-my-service