昨天好不容易抢了个namecheap的转移优惠码转移了一个域名，这个域名在godaddy刚续完费还没有60天，现在转移好了，却发现时间没有给我再加上一年。于是，我就发了个tk去问一下namecheap，我英文很不好，弄了半天，好不容易凑够了这么一句话发去问人家：
HI,Why is the xxx.com expiration time does not add a year?
结果namecheap给我回复了，
Hello,
Thank you for contacting Namecheap Support Team!
One year is always added to the expiration date of the .COM domain names during the transfer. However, if the domain name expired with the previous registrar, was reactivated and then was transferred within 45 days after the expiration date, the year added during the reactivation with the current registrar was debited by the Registry. Thus you got only one year added during the transfer.
If the domain name was reactivated before the transfer, please contact the previous registrar regarding this issue.
Please let us know if we may be of any further assistance.
我用谷歌翻译了一下，怎么也看不明白是什么意思，特别是这句： please contact the previous registrar regarding this issue.